At Study Cloud

What is At Study Cloud?

At Study Cloud is an online Maths tutoring service based in the UK. We provide access to a range of ready-made lessons which consists of video, hints and activities which will help your child progress in Maths.

What is our methodology?

The main focus of our teaching is on developing the skills of addition, subtraction, multiplication and division, as we believe that focusing on these core arithmetic skills allows for success in maths. At Study Cloud should be used by your child for 20 to 30 minutes sessions 2 to 3 times a week, so we want children to practice, practice, practice! We teach concepts in small steps and ultimately increasing your child’s confidence. Each session starts with a lively video tutorial by a qualified teacher, followed by questions on the topic so your child can achieve and progress in Maths.

There are two ways you can use At Study Cloud

Method 1 : Your child can start at level 1 lesson 1 and work their way chronologically through all the lessons and level. This is the method we would recommend to ensure there are no gaps left in the knowledge of your child.
Method 2 : Your child can do any level and any lesson (level 1 to 3 has free access) in whichever order that you suggest to them or they wish to do! This is recommended for those students whose strength and weaknesses are known and therefore a judgement by the parent/teacher can be made on the topics to cover.

How can I track my child’s progress?

Here are various ways that you can monitor your child’s progress. Progress emails: You receive progress emails to notify you when your child finishes an activity. Check Profile: By checking out the Course Progress page, you can see how well your child is doing. You can see how your child is doing at a glance by viewing their profile. There, you can see how many activities your child has completed.

Which level should I use for my child?

As a guidance, if your child is of average capability in maths then:

– Level 1 is for 5 to 6 years old children.
– Level 2 is for 6 to 7 years old children.
– Level 3 is for 7 to 8 years old children.
– Level 4 is for 8 to 9 years old children.
– Level 5 is for 10 to 11 years old children.

How does the score system work?

The score system works on the bases of each point being gained for getting each question correct.

How does my child earn rewards and certificates?

Your child can earn rewards and certificates by completing different topics successfully at the required percentage..

Are tablets and mobile devices compatible for At Study Cloud?

Yes, it is compatible with all devices.

Access to At Study Cloud

How do I gain access?

  • Level 1 to 5 is a one off payment. Click here to gain access.

Does one payment cover all my children?

No. You will need to pay for each child separately.

How do I create a new account?

We are glad you want to set up another child. To add an extra child to your account, you will need to create a new e-mail address and thereafter create a new account with us using that new e-mail address.

How do I pay?

We accept payment by using Paypal or debit/credit card.

What is Paypal?

Paypal is our E-commerce provider and process all of your payments.

After setting up an account with At Study Cloud, what happens next?

Once you have set up your account with At Study Cloud we will send you a confirmation email including your log in details. You will receive a username and password which you will use in the ‘sign in’  page to access the lessons and activities.

Can I cancel my access?

You may cancel your At Study Cloud access at any time but for a refund it must be done within 14 days of your initial payment.

Do you give a guarantee. How does this work?

Under the Consumer Protection (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a cooling off period of 14 working days. If you have changed your mind about your At Study Cloud purchase within this period, please send us email and we will give you a full refund. When requesting a refund, please be sure to include your name and date of invoice.

Technical

I have entered personal details incorrectly, how can I change it?

To change your or your child’s personal details you need to click here

I have forgotten my password?

If you have forgotten your password, use the click here Forgot Password link on the login page and a new password will be emailed to you.

How do I change my password?

If you would like to change your password, click here.

How do I enlarge or reduce the font size on my web browser?

Keyboard

  • Hold the “Ctrl” key and press the “+” key to zoom in (press “-” to zoom out) or

Mouse

  • Open the “View” menu, select “Zoom,” and then select “Zoom In”, or
  • If you have a mouse with a wheel, hold the “Ctrl” key on the keyboard and then scroll the wheel up to zoom in (scroll down to zoom out)

What are the technical requirements for At Study Cloud?

At Study Cloud is a fully online resource you will need nothing but an Internet connection and an up-to-date web browser. At Study Cloud supports all the major browsers such as Internet Explorer, Google Chrome and Mozilla Firefox, but please make sure your Chrome or Firefox browsers are up-to-date and your Internet Explorer is version 9 or higher.

Have Questions?

Whenever possible we respond to your comments and suggestions. We are always pleased to receive your feedback. Please use the form below to contact us ensuring your email address is correctly entered so we can respond. Thank you

Privacy Guarantee: We will never share your e-mail address with anyone else. Ever! Thank you

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